Transcription for Every ADR Format
No two ADR proceedings are the same. From fully virtual and hybrid sessions to matters requiring a certified transcript, JAMS supports a range of transcription options, giving parties the flexibility to choose what best fits their proceeding, preferences and location.
Choose the transcription option that fits your case:
Prevail™ Online Transcription
Real-time, AI-assisted digital reporting from Prevail is the latest addition to our suite of custom ADR services, designed to leverage new technology and enhance the resolution process.*
Accuracy and Speed
Prevail’s AI-powered transcription service makes rough drafts available in real time. In just five days, parties can access transcripts which are certified accurate by an AAERT-certified digital reporter who is a notary in the applicable state.
Security and Confidentiality
Prevail is ISO 27001 certified and SOC 2 Type 2 attested and offers the highest degree of data security in legal transcription. Transcription data remains in a secure cloud environment throughout the entire process, making your confidential testimony and exhibits safer and less susceptible to hacking and other risks.
Productivity and Efficiency
Prevail integrates seamlessly with our premium hearing technology and provides additional tools to optimize your workflow, allowing you to instantly search transcripts, create video clips and hear audio playback.
Additional Resources
Learn more about Prevail* Because Prevail’s platform replaces the existing videoconferencing platform, all parties must agree to use the AI transcription service. Prevail does not offer stenographic transcripts. Parties must review the relevant law and agreement before requesting the electronic transcription services offered by Prevail. JAMS receives a fee of $50 per recorded hour from Prevail for administrative support.
Certified Accuracy and Reliability
Steno provides certified transcripts for ADR proceedings that require stenographer certification and are selected by the parties, partnering with certified stenographic court reporters. These professionals bring procedural oversight and deep familiarity with arbitration practice, with options such as real-time reporting, expedited delivery, and synchronized video when appropriate.
Responsive Support
Steno supports complex arbitrations through dedicated coordination and real-time responsiveness. Requests are prioritized, with prompt, human support from scheduling through transcript delivery to maintain a smooth, reliable process.
Flexible Formats and Remote Capabilities
Well suited for in-person and hybrid hearings, Steno supports proceedings conducted in select JAMS Resolution Centers and integrates with hearing room technology as needed. For remote arbitrations, Steno enables efficient exhibit management and smooth integration with virtual platforms, allowing parties to stay focused on the substance of the proceeding.
Additional Resources
Learn more about Steno**Please note that use of this service requires the agreement of all parties. JAMS receives 5% of fees from Steno® for this referral. Service availability varies by location. Please contact your JAMS case manager to confirm availability.