Your auto-triage product manager
Modem turns every conversation across Slack, Discord, GitHub, and email into structured product intelligence – then helps your team act on it with AI.
Because coding isn't the slow part
Teams are still spending too many cycles chasing down feedback, curating their backlog, and following up with users. Tedious work often done by a single person who holds all the context and bottlenecks execution. Modem fixes that.
Chaos into clarity
Every bug report, every feature request, automatically clustered and prioritized
Rich company & user profiles to understand who matters and who can wait
Spot emerging trends before they become fires
New ConversationWhat are the biggest issues my customers are facing?
Here are three conversations from this week with lots of activity and high priority customers:
High
High
Medium
ProductI've been encountering frequent timeout errors when trying to search in the web app
@modem can you make a ticket for this, include any other relevant conversations, and assign me?
Done! This problem has been mentioned by two external customers as well. I've included a rollup in the ticket.
Timeout issues when searching in web app
Issue ENG-2831 in Linear
Multiple customers have reported timeout errors when searching in the web app. Here is...
Act fast with ease
Create context-rich tickets without leaving chat
Delegate tasks to software engineers and coding agents
Answer complex questions about user needs in seconds
Finally close the loop
Notify customers when their requests ship
Generate release notes tailored for each stakeholder
Personalized updates and digests to keep your team up to speed
New ConversationCan you send our customers release notes every Monday at 9am based on what we've merged?
I created a scheduled task to post release notes for your customers based on your team's Github and Linear history:
Post Release Notes
Every Monday at 9am PT
Would you like me to ask you first with the notes for approval?
Not just an agent – a complete platform
Built on a real-time product graph
No tagging, no triaging. It just organizes itself
Context compounds: every conversation makes your graph smarter
The connective layer your existing tools are missing
Works everywhere
Plugs into the tools your team already uses — so nothing falls through the cracks
Close the product gap
